This Cookie Policy explains how Market Place W.L.L and its affiliates and subsidiaries, trading as HENA (collectively, “we”, “us” or “our”), uses cookies and similar technologies when you visit our website, online services and, where relevant, any HENA application (“Platform”). This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. This Cookie Policy describes what these technologies are and why we use them.
In some cases, data collected through cookies may include information that could be used indirectly and together with other data to identify you (e.g. IP address). Although such data does not tell us who you are, such data is often recognised as personal data. Therefore, this Cookie Policy should be read together with our Privacy Notice which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.
What are cookies?
Cookies are small text files stored on your browser or device (e.g. computer, smartphone or other electronic device) when you visit or use our Platform or see one of our adverts elsewhere on the internet. Some cookies are deleted once you close your browser, while other cookies are retained even after you close your browser so that you can be recognised when you return to our Platform.
How do we use cookies?
We use cookies to enhance your browsing experience and to enhance your personalised experience and to enable our Platform to function efficiently. In particular, we may use the information we obtain from your use of our cookies for the following purposes:
Convenience - to recognise your device to prevent you from having to re-enter your details every time you want to use our Platform.
Efficiency – to improve the Platform’s useability and functionality.
Enhancement - to analyse your use of the Platform and personalise it for you.
Types of Cookies
The type of cookies and other tracking technologies used on our Platform can be categorised as follows:
Strictly Necessary Cookies. These are cookies that are required for the operation of our website, they are necessary for its functionality and cannot be switched off. They include, for example, cookies that enable you to log into our Platform, make purchases and avail our services. Without these cookies, you will not be able to access some parts of our Platform. These cookies do not typically contain any information that personally identifies a user.
Performance Cookies. They collect information about how you use our Platform (e.g. the number of pages you visit and if you experience any errors). This helps us to improve the way our Platform works, for example, by ensuring that users are finding what they are looking for easily. Blocking these cookies will prevent us from knowing when you have visited our Platform. These cookies do not typically contain any information that personally identifies a user.
Functionality Cookies. These are necessary for the overall functionality of our Platform. They are also used to remember you and your choices when you return to our Platform. For example, a functionality cookie can remember your preferences (e.g. country or language selection).
Targeting or Advertising Cookies. Targeting cookies may be set by our advertising partners. They are used to help in providing users with adverts that are relevant to them by collecting information about their browsing habits and Platform usage. They can also be used to allow third parties to display relevant and personalised ads to users through their networks, to measure the effectiveness of advertising campaigns and to limit the number of times you see the same advert.
Third Party Cookies. Our Platform may also display content from a third party website or service, which may result in cookies from third parties being stored on your hard drive or browser. Such third parties may for example, include advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies. We do not control the storage and use of these cookies by these third parties and you should refer to the privacy policies of the relevant third parties for more information.
Consent to use cookies
Depending on where you reside, Strictly Necessary Cookies may not require your consent. Applicable law allows us to use such cookies (i) without your consent, or (ii) by relying on other lawful bases (i.e. other than consent) such as the performance of a contract between us and you or ‘legitimate interests’, as further described in our Privacy Policy.
For all other types of cookies, we will ask for your consent to place cookies or other similar technologies on your device.
How to block our cookies
If you wish to block or disable the cookies we use on our Platform you can do this when you access our Platform by going to our cookie policy on our website. By doing so, you are able to select the types of Cookies you would like to withdraw your consent for. You can change your preferences at any time and you may even withdraw the consent you have previously provide to us.
By blocking or disabling any or all cookies, some features of the Platform may not operate as intended, or you may not be able to access to all or parts of our Platform.
Please note that internet browsers also allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. If you would like to delete Cookies on your browser, please visit the help relevant pages as provided below.
For the Chrome web browser, please visit this page from Google:
Except for Strictly Necessary Cookies, all cookies will expire after one year (1).
Where can I get further information?
If you have questions about our use of cookies or the information we hold about you, please feel free to get in touch. You can contact us at: .
Changes to this Cookie Policy
This Cookie Policy was published on [7 March 2023] and last updated on [21 February 2023].
We reserve the right to modify or amend the use of cookies at any time and for any reason, including but not limited to operational, legal or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.