This project involved developing a customer satisfaction webapp that enables logged-in customers to participate in surveys, rate products, and report issues. The website administrator has access to a separate analytics page to monitor and analyze customer feedback and survey data.
Key Functions:
User Registration and Authentication: Implemented a user registration and authentication system that allows customers to create accounts and securely log in to the web app.
Customer Satisfaction Surveys: Designed and implemented surveys to gather feedback from customers regarding their experience with the products or services.
Product Rating System: Integrated a product rating feature that enables customers to rate and provide feedback on specific products.
Issue Reporting: Implemented functionality for customers to report issues or problems they encounter while using the products or services.
Real-time Support: provides real-time support for website visitors. This allows customers to have live chat conversations with support agents directly within the web app.
Analytics Dashboard: Developed a separate analytics page accessible to the website administrator. The dashboard provides valuable insights into customer satisfaction, survey responses, and product ratings.
Hello and welcome to my profile! I'm an experienced No-Code Digital Solutions Developer focused on using technology to improve people's lives and make it accessible to everyone regardless of coding experience. I have joined the Hena platform to collaborate with like-minded individuals and help busin...